Privacy policy

Who we are

Aureline Ledger Systems is a fictional professional services business presented through this website. For enquiries about privacy, contact us at hello@aurelineledger.com or by post at VIA FRATELLI CERVI 80 REGGIO NELL'EMILIA - 42124 Italy (IT).

Information we collect

When you submit a contact enquiry, we collect the information you choose to provide, such as your name, company, work email, phone number, service interest, project stage, budget range and message. A support request may include your name, work email, organisation, product area, priority, subject and message. Newsletter sign-up collects your email address.

Do not submit passwords, authentication codes, payment card details, account credentials or unnecessary personal or customer information through website forms. Standard website requests may also generate technical data such as IP address, browser type, device information, request time and pages requested.

How we use information

We use enquiry and support details to respond, route requests, communicate about a potential or current engagement, and maintain an appropriate record of business communications. Newsletter details are used to send the occasional requested update. We use technical information to operate, secure and understand the performance of the website.

We do not sell personal information or use it to make automated decisions that have legal or similarly significant effects. If a business relationship begins, its information handling may also be governed by the applicable engagement terms and data-processing arrangements.

Legal bases and communications

Where applicable data protection law requires a legal basis, we rely on steps taken at your request before entering a contract, performance of an agreement, legitimate interests in responding to business communications and maintaining our services, consent where it is required (including for optional communications), and legal obligations. You may withdraw consent for optional communications at any time by using the unsubscribe route provided or contacting us.

Forms and service providers

Website forms are processed through the website platform’s form service so that submissions can be delivered to the business. The platform may process form data and technical data on our behalf under its own service terms. Form submissions use Google reCAPTCHA for abuse prevention; Google may receive browser, device and interaction signals for that purpose under its own privacy terms. The site also requests web font files from Google Fonts, which may receive standard connection information when a page loads. We may use infrastructure, email and security providers to operate the website and handle communications. These providers are given information only as needed for their services and subject to applicable arrangements.

Do not treat the public website as an emergency incident channel. Existing clients should follow the support and escalation route agreed for their engagement.

Cookies and analytics

This website does not intentionally set advertising or cross-site marketing cookies. The website platform includes technical and traffic-measurement scripts that may process request and usage information to maintain the service and understand visits. Security or form-related services may use browser storage or similar technologies to prevent abuse and enable submission. Browser settings can restrict cookies or storage, but some site functions may then not work as intended.

We do not currently use an Aureline advertising profile or sell analytics data. If the technology used on this site changes materially, this policy will be updated and any consent required by law will be requested.

Retention

We retain enquiry and support correspondence for as long as needed to respond and manage the relevant business relationship. Unless a contract, dispute, legal duty or documented operational need requires otherwise, routine enquiry records are generally reviewed for deletion or anonymisation within 24 months after the last substantive communication. Newsletter details are kept until you unsubscribe or the list is closed. Technical logs are kept for the period needed for security and service operations under the platform provider’s retention practices.

International processing

Our website and service providers may process information in countries other than the country where you are located. Where applicable law requires safeguards for an international transfer, the responsible service provider or business arrangement should use an appropriate legal transfer mechanism. Contact us if you need more information about a particular interaction.

Your rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction or portability of personal information, object to certain processing, or withdraw consent. You may also have the right to complain to your local data protection authority. We may need to verify your identity before acting on a request, and some rights are subject to legal exceptions.

To make a request, email hello@aurelineledger.com. We will respond within the time required by applicable law.

Security

We use reasonable administrative and technical measures appropriate to operating this website and handling business enquiries. No internet transmission or storage system can be guaranteed secure. If information appears to have been submitted to us in error or you have a security concern, contact us promptly.

Children

This website and our professional services are intended for business audiences and are not directed to children. We do not knowingly seek to collect children’s personal information.

Changes to this policy

We may revise this notice when our practices or applicable requirements change. The updated date at the top of this page indicates when the latest version was published. Material changes will be described here.

Contact

For privacy questions or rights requests, contact hello@aurelineledger.com, call +16802697765, or write to VIA FRATELLI CERVI 80 REGGIO NELL'EMILIA - 42124 Italy (IT).